Frequently Asked Questions
Everything you need to know about your Fitness Vending experience.
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location and the weight of the fitness equipment ordered.
Do you offer a warranty on fitness gear?
Yes, all our premium equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure your workout remains uninterrupted.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that heavy equipment may incur a restocking fee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger equipment purchases.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your products suitable for commercial gym use?
While many of our items are perfect for home gyms, we also carry a specific line of 'Commercial Grade' products designed to withstand high-traffic environments.